EdgeFirm

EdgeFirm (United Kingdom) lists services on its website including Support queries handled, Less time on reporting and Deliver & Support. Case studies on its site include “Phase 1 · Understand & Assess” and “Phase 3 · Execute & Refine”. The site states: “The framework, applied E-Commerce · Customer Support Eona.ae automates 70% of its customer support in a 3-month build.” Published pricing starts at $40K.

Case studies

Titles as published on edgefirm.io.

• Phase 1 · Understand & Assess
• Phase 3 · Execute & Refine
• Phase 4 · Deliver & Support
• From data audit to production in 4 to 5 months
• Eona.ae automates 70% of its customer support in a 3-month build.

Case-study pages on their site: Page 1Page 2Page 3Page 4Page 5

Results they claim

Quoted from edgefirm.io; not independently verified.

“The framework, applied E-Commerce · Customer Support Eona.ae automates 70% of its customer support in a 3-month build.”

“Our projects typically range from $40K to $100K or more depending on complexity.”

“Most projects run from $40,000 to $100,000 or more at a fixed price.”

Services they list

Support queries handledLess time on reportingDeliver & SupportDevOps engineers

Clients named on their site

Tjaco WalvisMarvi MemonAlexander LoVerdePeacemaker Bakinahe

Taken from logo alt-text in a "clients/trusted by" section of their homepage.

Builds with

LangChainOpenAISalesforceLangGraph

Use cases and industries

CRM automation/syncChatbotsInvoicing/finance opsDocument processingCustomer supportAppointment bookingRAG/knowledge baseReporting/dashboardsData integration/ETLInternal tools/admin panelsLLM apps/RAG/agentsReal estateHealthcareLegalInsuranceE-commerceRetailLogisticsManufacturing

Details